Free NHS prescription delivery explained
Understand what free delivery covers, what nomination changes and how prescription charges remain separate.
Read guidePrescription guides
Clear answers before and after nomination.
Understand NHS prescription delivery, ordering repeat medication, choosing a pharmacy and when Royal Mail tracking becomes relevant.
Start with your question
Practical, source-led guidance.
These guides explain the process around nomination and delivery. They do not replace advice from your GP, pharmacist or the NHS.
How to nominate a pharmacy online
Learn what nomination means, what to check first and what happens after you choose a pharmacy.
Read guideHow to order a repeat prescription online
See how online ordering, GP approval, pharmacy nomination and delivery fit together.
Read guideHow to change your nominated pharmacy
See how pharmacy choice works and why an outstanding prescription may still reach your previous pharmacy.
Read guideHow prescription delivery tracking works
Understand the difference between an electronic prescription and the tracked parcel sent after dispensing.
Read guideInformation checked against NHS and Royal Mail public guidance on 21 July 2026. Pharmacy-specific details on this website relate to Letter Box Pharmacy.
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